For sites that we build based on WordPress the good news is that there’s a very pro-active company called Automattic and for plugins (a bit like ‘apps’ for your website) a large community of developers.
What this means is that there are constant changes to the underlying software that powers your website. In general this covers both security issues and adding new features. Hence the need for ‘updates’.
You can read about what these updates involve in our blog: How to update WordPress and Plugins
How often are updates needed?
Updates to WordPress come at least monthly, though larger version changes (functionality changes) happen less often, more like every 3-6 months. Plugins are completely different and could be as often as weekly or as infrequently as yearly.
Indeed when a plugin is last updated should play a big part in deciding whether you want to include it on your website because there’s a good chance that if it hasn’t been updated recently (in the last 6 months) then it won’t remain compatible with the rest of your site.
WordPress and Plugin Update Options
We offer 4 simple options
- Do-It-Yourself: we’ll give you an admin login and you can have a go. Please read ‘How to update WordPress and Plugins‘ so you understand what this should involve
- WordPress Standard Updates: your site will be regularly checked and updated, typically 3-4 times a year, along with a guarantee that if anything breaks during an update it will be fixed. £50/year by Direct Debit – sign up online.
- WordPress eCommerce Shop Updates: like Standard Updates but for WooCommerce shops, it just involves a lot more work, especially upgrading through versions of WooCommerce. £100/year by Direct Debit – sign up online.
- Hacking Protection & WordPress Updates: like Standard and eCommerce Shop updates, but including the guarantee that if your site is hacked and needs rebuilding the cost for this is covered – or in other words website insurance plus updates. £25/month by Direct Debit – sign up online.
- Which version do I need? If you’re not a shop and don’t want to do the DIY option, the ‘WordPress Standard Updates’ is almost certainly right
- Why Direct Debit? It just keeps the admin as low as possible so we can keep the cost of doing these updates as low as possible for all clients, manual invoices would nearly double the cost so we use a service called Go Cardless.
- What if we can’t sign up for Direct Debits? Some of our clients can’t (for governance reasons) do Direct Debits, and that’s ok just let us know and we can raise an invoice. But if you sign up for a Direct Debit (it just needs your account number and sort code) can please do, it keeps costs down for everyone
- Can I upgrade/ downgrade? Yes of course, at any time, though we don’t offer pro-rata refunds, these are annual services, but hacking protection is monthly and can be stopped anytime.
- I’m not a client, can you update my site? Sorry, this is only for freshSPRING clients, because we know how the site was built and have carefully chosen the plugins. However we can upgrade your site to WordPres or if it’s already on WordPress give it some TLC and then include it would be eligible